Frequently asked questions
How do you clean windows
We use a water fed pole system that uses pure water. It is pumped up the pole to the brush.
Do I need to provide any of the cleaning products/materials or equipment?
No. We bring our own equipment and we have water in our van. We are self contained.
Do you need access to clean the back of the house?
Do you clean inside the property?
No. Covid 19 has caused many difficaulties and we have made a decision not to enter properties until the situation is resolved.
Do you clean patios, driveways and paths?
It is a service we are looking to add.
How has covid 19 affected the service?
It has changed the way we have to do things as it has for so many other businesses.
How much does it cost?
Every residential property is different and because of that we don't have a one price fits all. The majority of domestic properties cost between £13 - £20. Some are £25 - £30.
Why are the windows left wet when the cleaner leaves.
We use pure water that has been filtered. That means it will dry out streak free giving you clean sparkling windows.
Do you clean in the rain
Depending on the weather conditions we can and do clean in the rain. If the weather is not suitable we reshedule to do it another time.
Can you clean all my windows?
For most residentual properties yes. There are some properties that we can't reach one window due to its location or its height. In cases like this we will clean the windows we can and we will advise you of the situation. It may be the outside of the window needs to be cleaned from inside of the property. Some properties due to their height can't be cleaned using the rod and pole method.
Why is there some spotting on my window?
We aim to spotlessly clean your windows. Occassionaly and especially for new customers there may be some spotting. This can be caused if rod and pole has not been done before and the upper frame has alowed some dirt that has dripped down to form a spot. It may also be a prior cleaner had allowed a build up of dirt on the top of the frame which when we cleaned it off has left a small residue.
Can you clean soffits
Yes we can. Using a pole and brush we can reach the parts others cant reach.
Can you clean conservatory roofs?
Yes we can. As long as we can get access to the roof of conservataries with our poles and brushes we can clean them.
The Ins And Outs of How We Do Business
Billing & Pricing
Find The Best Package For Your Budget
We accept cash, cheque and bank transfer payments quoting our reference number and your name.
If you decide to cancel your service please can you give one weeks notice. If you have not advised us that you are cancelling the service you are liable to pay when we provide the service.
We are proud of our commitment to providing a high standard of work. We use modern equipment and aim to give you a good quality service. We want you to be satisfied with our work and will do all we can to ensure you are happy.